1. How do I care for my pillow?

For more detailed instructions visit - Use & Installation.

2. How long can the water be left in the Aquasoft pillow before it needs to be changed?

The water can be left in the pillow for up to one year, and then it should be changed. Many people like to wash their pillows, so that is a good time to change the water, because you should empty the water from the pillow before washing it.

3. Is normal tap water OK to use in my pillow?

Yes

4. Can the Aquasoft water pillow be washed?

Yes, the Aquasoft pillow can be washed according to the instructions on the care label. You must first empty the water and air from the pillow before hand washing it. Make sure the cap is replaced before washing. Water temperature should not exceed 40 degrees. Let the pillow air dry. Do not put the pillow in the dryer.

5. Is the Aquasoft water pillow available in different sizes, i.e. standard, queen or king size?

At this stage only one size is available to suit standard Australian pillow cases

6. Is the Aquasoft water pillow guaranteed against manufacturing defects?

Yes, Department store Australia offers a 1 year warranty covering manufacturing defects.

7. What type of polyester filling is used in the Aquasoft water pillow?

Our pillow is filled with a high-quality polyester material and is hand-washable pillow with a special finish to insure that it does not "lump up" or flatten out. We recommend periodic washing to rejuvenate the polyester.

8. Is the Aquasoft pillow hypoallergenic?

Yes